Shropshire's #1 Managed IT Provider
Illuminating Your
Technology Journey
Proactive, people-first managed IT support for businesses across Shropshire, the West Midlands and beyond. From helpdesk to hybrid cloud — we keep your business running.
What We Do
Comprehensive IT Services for the Midlands
From day-to-day helpdesk support to full digital transformation — your single point of contact for all things IT.
Managed IT Support
24/7 monitoring, unlimited helpdesk, patch management, and dedicated account management for total peace of mind.
Cyber Security
Cyber Essentials, advanced threat detection, firewall management, and staff awareness training to keep you protected.
Cloud Services
Seamless migration to Microsoft Azure and hybrid cloud environments, optimised for your business requirements.
IT Infrastructure
Server design, network installation, and hardware procurement from Dell, HP, Cisco, and other leading vendors.
Backup & DR
Automated cloud backups with tested disaster recovery plans — protecting your data against any eventuality.
Microsoft 365
Full M365 deployment, licensing, migration, and ongoing support including Teams, SharePoint, Intune, and more.
VoIP & Communications
Modern business telephony with Microsoft Teams Calling and hosted VoIP to unify your communications.
IT Consultancy
Strategic technology guidance — from virtual CIO services to IT roadmap planning aligned with your business goals.
Why Beacon
The Beacon Difference
We're not just a helpdesk — we're a technology partner invested in your long-term success.
Proactive, Not Reactive
We monitor your systems 24/7 and fix problems before they affect your business — dramatically reducing downtime.
Dedicated Account Manager
Every client has a named account manager who understands your business, your people, and your technology.
Local & Responsive
Based in Shrewsbury with on-site support across Shropshire, Staffordshire, Worcestershire, and the West Midlands.
Aligned to Your Growth
Scalable packages from 5-user startups to 500-seat enterprises — without surprises on your monthly bill.
Industries We Serve
Sector Expertise Across the Midlands
Client Stories
Trusted by Businesses Across the Midlands
"Beacon transformed our IT from a constant headache into a genuine business asset. Response times are incredible and the team really understands our manufacturing environment."
"Moving our 60-seat office to Microsoft 365 with Beacon was seamless. They handled everything — the ongoing support has been first class. We wouldn't hesitate to recommend them."
"After a ransomware scare with our previous provider, we switched to Beacon. Their audit found 12 critical vulnerabilities. 18 months on — zero incidents."
Ready to Transform Your IT?
Book a free, no-obligation IT assessment with one of our senior engineers. We'll review your infrastructure, identify risks, and show you exactly how Beacon can help.
Book Your Free Assessment